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L'ANZA FAQ

If you don't see your query below, please complete our enquiry form and we will do our best to help you.

How does L'ANZA heal the hair?

It heals, seals and protects all types of hair, delivering maximum health, shine and colour that lasts! Is uses various scientific techniques to heal the hair,such as the Keratin Healing System, Triple UV protection, Nano science delivery, Sulphate-Free Shampoos, and the Flower Shield Complex ®. Click here for more information.

I need some help or information about L'ANZA Healing Color.

My stylist keeps telling me off for product build up on my hair and says that this affects my colour results. How can I avoid this build up but still calm my frizzy, dry ends?

Poorer quality Silicones are often the cause of build up on the hair and they act as a barrier, preventing your colour from properly penetrating the hair and giving you the colour result that you expect. Ask your salon to give you a L'ANZA Ultimate Treatment to first remove the build-up and cleanse the hair. Then, your hair will be in the right condition to allow colour to penetrate. We recommend that you use Healing Strength Neem Plant Silk Serum for the mid lengths and ends of your hair as this product does not contain any artificial silicones, but will tame any frizz and leave your hair smooth and glossy.

What is the Keratin Healing System?

What is Nano Science?

Are L'ANZA shampoos sulphate free?

All of the shampoos in the Advanced Healing Collection are sulphate-free. Click here for more information on sulphates.

How do L'ANZA products help to preserve colour for longer?

Are L'ANZA products tested on animals?

No, L'ANZA is proud to be listed on PETA's Caring Company list for supporting cruelty-free formulations and products. L'ANZA has very green ethics; please click here for more information.

Is L'ANZA packaging and bottles recyclable or made from recycled materials?

Yes, L'ANZA uses recycled materials & encourages consumers to recycle empties.

  • Bottles and cartons are made from post-consumer materials (PCR).
  • Packaging is made from recycled materials.
  • Packaging and bottles are recyclable

Please click here for more information on L'ANZA's green ethics.

Where is my nearest L'ANZA stockist?

Please contact Head Office for information on where your nearest stockist is. Click here to contact us.

How can I become a L'ANZA stockist?

Please contact Head Office for information on how to become a L'ANZA stockist. Click here to contact us.

I'd like to make a complaint. How can I contact you?

Please contact Head Office. Click here to contact us.

Is there a minimum order quantity?

No. For order of less than a certain quantity, carriage charge will apply – please ask.

Do you do next day delivery?

Yes, please make sure that your order is placed before 12 midday to guarantee next day delivery.

What are your opening hours?

9am – 5.30pm Mon-Thursday
9am – 5pm Fridays

There is an online ordering service available 24/7 on this website. Click on the 'Stockist Login' link at the top of this page.

I'm having technical problems with the online ordering system.

Your query isn't here?

Please contact us with your enquiry and we will do our best to help you. Click here to contact us.

Before & After L'ANZA Hair Product Application

Forget frizz and fly-aways!!

L'ANZA's legendary Keratin Healing Technology combines with the Phyto IV Complex from the Keratin Healing Oil range to combat frizz and prevent brushing damage for super-sleek, smooth hair!...

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